After taking our money Shipsurance refused to pay the claim. We gave them all the evidence they needed including a letter from the post office claiming the package was LOST, Shipsurance refused to pay the $2460.00. They gave us the run around and then when they got the...Read more
I didn't like
- Took my money for years and refused a claim
Over a three year period of paying premiums with this complete scam business, we have had two small claims. Under $50 mind you! Both have been nightmares. The first after wasting hours of my time was finally paid. A current one is still in limbo. Shipsurance wants to...Read more
I didn't like
- Customer service
This may be pissedconsumer.com, but where is happyconsumer.com? I have filed 5 claims in the past and all have been processed and paid in about a week. The negative reviews on this site must be people who do not follow the terms. I had 3 claims for lost packages and 2...Read more
This is the second and final time to get ripped off by Shipsurance. I am an ETSY seller. USPS lost my package. 18 days later they found it. It was completely ruined and crushed. It looked like it had gotten ran over by a truck or a forklift. It also sustained water...Read more
Shipsurance Coverage Review
Awful, just awful. Emma at Shipsurance just confuses you just to state "oh your not following procedures" as an excuse not to pay. Honestly stay away and never pay these people. Upic or even standard USPS coverage is better. They expect you to go through both the carrier and their company.
Lost a big package internationally - tracking just stopped in the entirely wrong country on the other side of the world, for two months+. I reshipped; the recipient received that. Then I filed a claim with shipsurance, who needed the recipient to fill out a form, and...Read more
I have filed two claims with them and the issue I run into is when my receiver is already upset because they have not received an item, ship assure want me to have them fill out paperwork. What ended up happening is that I sent them the items because that is what I...Read more
Shipsurance is a good example of what is wrong with the world today, and why people do not like insurance companies. They are dishonest and the customer service is pathetic. I will no longer use this company for my insurance needs and I urge EVERYONE to do that same....Read more
First of all I'm not connected with Shipsurance other than a customer. I've had a good experience with them so far. There is a protocol that has to be followed but once you understand the steps, everything has been fine. I've had a couple of claims over the 6 or 7...Read more
If you want coverage this is NOT the company to go to. This company is an absolute FRAUD, used to do business as G&S insurance Inc. I have already contacted California department of insurance about them. I have literally uploaded over 45 docs and the claims are still...Read more
Do you have something to say about Shipsurance? What happened? What can we help you with?