Product: Shipsurance Claim Clear all filters (17 of 17 reviews match)
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They are giving me the run around for a 50 dollar claim.They do not like to pay out and most of the time I don't think that they do. i have jumped thru so many hoops and have been treated so poorly. I will tell everyone that I know who is in business to never use this...
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Anonymous
Shipsurance

Please contact us to discuss and provide your company name so we can research your claims. You can post your company name and contact details on this forum if you like. Why wa...

1.0
Product
Shipsurance Claim
I didn't like
  • Took my money for claims and yet refused to pay for a 50 dollar
#1142149
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Shipsurance - Total scam supposed by Etsy

They required my proof of purchase on an antique and endless pictures. I never got paid and finally decided it was not worth my time. Etsy fully supported them and was no help to me. They told me not to make any negative comments.
1.0
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Additional Fees
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
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Value for money
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Product
Shipsurance Claim
#1136770
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After taking our money Shipsurance refused to pay the claim. We gave them all the evidence they needed including a letter from the post office claiming the package was LOST, Shipsurance refused to pay the $2460.00. They gave us the run around and then when they got the...
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Anonymous
Shipsurance

Please contact us to discuss and provide your company name so we can research your claims. You can post your company name and contact details on this forum if you like. Was yo...

1.1
Product
Shipsurance Claim
I didn't like
  • Took my money for years and refused a claim
#1120108
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Shipsurance wants to collect premiums period. No service, no help, no intelligent life forms there. All they do is try obstruct and deny honest clains. Even with the proof of a USPS tracking number that the parcel was not delivered, a copy of the original invoice and...
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Anonymous
Shipsurance

Please contact us to discuss and provide your company name so we can research your claims. You can post your company name and contact details on this forum if you like. We are...

1.0
Product
Shipsurance Claim
I didn't like
  • Customer service
#1104613
Reply to reviews
This may be pissedconsumer.com, but where is happyconsumer.com?I have filed 5 claims in the past and all have been processed and paid in about a week. The negative reviews on this site must be people who do not follow the terms. I had 3 claims for lost packages and 2...
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Anonymous
Anonymous

You are a liar.

5.0
Product
Shipsurance Claim
I liked
  • Cost
  • Claims
  • Support
#1088925
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Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
This is the second and final time to get ripped off by Shipsurance. I am an ETSY seller. USPS lost my package. 18 days later they found it. It was completely ruined and crushed. It looked like it had gotten ran over by a truck or a forklift. It also sustained water...
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Anonymous
Krambeer

Shipsurance did this exact same thing to me and my boyfriend. I'll never give my money to these crooks again!!

1.0
Product
Shipsurance Claim
I didn't like
  • Getting ripped off
#1066245
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Then I filed a claim with shipsurance, who needed the recipient to fill out a form, and for me to submit contents and other info like tracking and reshipment info (the latter I already submitted when I filed the claim). I used shipsurance integrated with shipstation...
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Anonymous
Claims Dept

Thank you for the review. There is no indication of your name or claim number. We would be happy to review this case but there are no details. Please call our claims office as...

Product
Shipsurance Claim
#982146
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I have filed two claims with them and the issue I run into is when my receiver is already upset because they have not received an item, ship assure want me to have them fill out paperwork.What ended up happening is that I sent them the items because that is what I...
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1.1
Product
Shipsurance Claim
#895786
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I would never call Shipsurance a real company, due to how they treat their customers. I was dealing with a lady by the name of Emma, who basically accused me of not properly packaging the item I shipped, due to it arriving to the owner damaged. I filed 1 claim the...
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Anonymous
Reggie

I had about the same experience! Emma Rodgers offered to pay only a fraction of my claim and when I declined, She Declined to pay anything on the claim.

Kill Devil Hills, North Carolina
Product
Shipsurance Claim
#756883
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I’ve been using ShipSaver (Shipsurance coverage) for about 3 years now, this is the first claim I filed and it was pretty seamless, they provided all the requirements I needed to complete and the buyer only had to submit an affidavit. I provided the tracking info and...
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5.0
Product
Shipsurance Claim
#592847
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