Product: Shipsurance Claim Clear all filters (14 of 14 reviews match)
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Shipsurance wants to collect premiums period. No service, no help, no intelligent life forms there. All they do is try obstruct and deny honest clains. Even with the proof of a USPS tracking number that the parcel was not delivered, a copy of the original invoice and...
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1.0
Product
Shipsurance Claim
I didn't like
  • Customer service
#1104613
Reply to reviews
This may be pissedconsumer.com, but where is happyconsumer.com?I have filed 5 claims in the past and all have been processed and paid in about a week. The negative reviews on this site must be people who do not follow the terms. I had 3 claims for lost packages and 2...
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5.0
Product
Shipsurance Claim
I liked
  • Support
  • Claims
  • Cost
#1088925
Reply to reviews
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
This is the second and final time to get ripped off by Shipsurance. I am an ETSY seller. USPS lost my package. 18 days later they found it. It was completely ruined and crushed. It looked like it had gotten ran over by a truck or a forklift. It also sustained water...
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Anonymous
Krambeer

Shipsurance did this exact same thing to me and my boyfriend. I'll never give my money to these crooks again!!

1.0
Product
Shipsurance Claim
I didn't like
  • Getting ripped off
#1066245
Reply to reviews
Then I filed a claim with shipsurance, who needed the recipient to fill out a form, and for me to submit contents and other info like tracking and reshipment info (the latter I already submitted when I filed the claim). I used shipsurance integrated with shipstation...
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Anonymous
Claims Dept

Thank you for the review. There is no indication of your name or claim number. We would be happy to review this case but there are no details. Please call our claims office as...

Product
Shipsurance Claim
#982146
Reply to reviews
I have filed two claims with them and the issue I run into is when my receiver is already upset because they have not received an item, ship assure want me to have them fill out paperwork.What ended up happening is that I sent them the items because that is what I...
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1.1
Product
Shipsurance Claim
#895786
Reply to reviews
I would never call Shipsurance a real company, due to how they treat their customers. I was dealing with a lady by the name of Emma, who basically accused me of not properly packaging the item I shipped, due to it arriving to the owner damaged. I filed 1 claim the...
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Anonymous
Reggie

I had about the same experience! Emma Rodgers offered to pay only a fraction of my claim and when I declined, She Declined to pay anything on the claim.

Shipsurance Kill Devil Hills, North Carolina
Product
Shipsurance Claim
#756883
Reply to reviews
I’ve been using ShipSaver (Shipsurance coverage) for about 3 years now, this is the first claim I filed and it was pretty seamless, they provided all the requirements I needed to complete and the buyer only had to submit an affidavit. I provided the tracking info and...
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5.0
Product
Shipsurance Claim
#592847
Reply to reviews
Very satisfied with Shipsurance. I have been using them for a couple years and recently found that a package I shipped with FedEx was to the best of my knowledge dropped out of a plane to my customer's front door. I was a bit weary as I had not had to file a claim...
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5.0
Product
Shipsurance Claim
#535809
Reply to reviews
After collecting thousands of dollars in premiums from me over the years, Shipsurance denied a legitimate partial damage claim for $100 based on this vaguely worded clause: "Loss, damage, shortage arising out of loss of market, delay, loss of use, clean up costs,...
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Anonymous
teddychan

I was wrong. teddychan. :cry

Anonymous
teddychan

And by the way, I only posted this review because I saw your comment on another review. So the more you respond, the more I'll keep spreading the word about Shipsurance.

Product
Shipsurance Claim
#458282
Reply to reviews

They charged me an insurance fee and claim that they dont cover iphones and furthermore any packages sent to russia. If that is the case then why did they take my money and claim the package was insured????? I am out $4800 for 4 lost packages. Im going to shut this...
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Anonymous
Happy ShipSurance User

Shipsurance is a great company. I have been using them to insure shipments for years. They do have restrictions though that you have to agree to before you can use their ins...

Anonymous
Shipsurance

Anonymous in New York City, New York - If you purchased insurance from us, please contact us so we can research this and discuss with you. We do not provide coverage without f...

Product
Shipsurance Claim
#439664
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