Product: Shipsurance Claim Clear all filters (16 of 16 reviews match)
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After taking our money Shipsurance refused to pay the claim. We gave them all the evidence they needed including a letter from the post office claiming the package was LOST, Shipsurance refused to pay the $2460.00. They gave us the run around and then when they got the...
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1.1
Product
Shipsurance Claim
I didn't like
  • Took my money for years and refused a claim
#1120108
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Shipsurance wants to collect premiums period. No service, no help, no intelligent life forms there. All they do is try obstruct and deny honest clains. Even with the proof of a USPS tracking number that the parcel was not delivered, a copy of the original invoice and...
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1.0
Product
Shipsurance Claim
I didn't like
  • Customer service
#1104613
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This may be pissedconsumer.com, but where is happyconsumer.com?I have filed 5 claims in the past and all have been processed and paid in about a week. The negative reviews on this site must be people who do not follow the terms. I had 3 claims for lost packages and 2...
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5.0
Product
Shipsurance Claim
I liked
  • Support
  • Claims
  • Cost
#1088925
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Shipsurance - Total scam supposed by Etsy

#1136770
1.0
Details
They required my proof of purchase on an antique and endless pictures. I never got paid and finally decided it was not worth my time. Etsy fully supported them and was no help to me. They told me not to make any negative comments.
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Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
Shipsurance is a big scam, lie, and fraud!
This is the second and final time to get ripped off by Shipsurance. I am an ETSY seller. USPS lost my package. 18 days later they found it. It was completely ruined and crushed. It looked like it had gotten ran over by a truck or a forklift. It also sustained water...
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Anonymous
Krambeer

Shipsurance did this exact same thing to me and my boyfriend. I'll never give my money to these crooks again!!

1.0
Product
Shipsurance Claim
I didn't like
  • Getting ripped off
#1066245
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Then I filed a claim with shipsurance, who needed the recipient to fill out a form, and for me to submit contents and other info like tracking and reshipment info (the latter I already submitted when I filed the claim). I used shipsurance integrated with shipstation...
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Anonymous
Claims Dept

Thank you for the review. There is no indication of your name or claim number. We would be happy to review this case but there are no details. Please call our claims office as...

Product
Shipsurance Claim
#982146
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I have filed two claims with them and the issue I run into is when my receiver is already upset because they have not received an item, ship assure want me to have them fill out paperwork.What ended up happening is that I sent them the items because that is what I...
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1.1
Product
Shipsurance Claim
#895786
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I would never call Shipsurance a real company, due to how they treat their customers. I was dealing with a lady by the name of Emma, who basically accused me of not properly packaging the item I shipped, due to it arriving to the owner damaged. I filed 1 claim the...
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Anonymous
Reggie

I had about the same experience! Emma Rodgers offered to pay only a fraction of my claim and when I declined, She Declined to pay anything on the claim.

Kill Devil Hills, North Carolina
Product
Shipsurance Claim
#756883
Reply to reviews
I’ve been using ShipSaver (Shipsurance coverage) for about 3 years now, this is the first claim I filed and it was pretty seamless, they provided all the requirements I needed to complete and the buyer only had to submit an affidavit. I provided the tracking info and...
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5.0
Product
Shipsurance Claim
#592847
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Very satisfied with Shipsurance. I have been using them for a couple years and recently found that a package I shipped with FedEx was to the best of my knowledge dropped out of a plane to my customer's front door. I was a bit weary as I had not had to file a claim...
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5.0
Product
Shipsurance Claim
#535809
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After collecting thousands of dollars in premiums from me over the years, Shipsurance denied a legitimate partial damage claim for $100 based on this vaguely worded clause: "Loss, damage, shortage arising out of loss of market, delay, loss of use, clean up costs,...
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Anonymous
teddychan

I was wrong. teddychan. :cry

Anonymous
teddychan

And by the way, I only posted this review because I saw your comment on another review. So the more you respond, the more I'll keep spreading the word about Shipsurance.

Product
Shipsurance Claim
#458282
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